Social Security Administration Shifts Public Communications to X Platform
Friday, April 11, 2025, 4:20 pm
The U.S. Social Security Administration is restructuring its outreach by moving all public communications to X, formerly known as Twitter, while simultaneously cutting its regional workforce by nearly 90 percent. This dual move is part of a broader effort to modernize messaging and reduce operational costs, though it has raised concerns about accessibility for the agency’s traditionally offline audience. Observers note that the strategic pivot could signal wider governmental trends toward digital transformation amidst fiscal and staffing challenges.
Good luck getting your grandparents on X.
The SSA's shift to Elon Musk's X comes as the agency plans to cut its regional office workforce by roughly 90 percent, WIRED has learned.
permalink / 2 stories from sources in 28 days ago
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